UPDATE (11/12/2008: 1:00 pm PST): We’ve just pushed an update to the new photos system that fixes the album sort problem (alphabetical is again the default sort for albums, and it is again an "a-z" sort).
We also think this push should help address the issues dial-up users were having when when trying to upload (the 103 error). So please let Customer Care know if you are still having problems uploading:
http://help.yahoo.com/l/us/yahoo/groups/original/general.html
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Just wanted to alert moderators to some bugs that may be affecting your groups and users.
YMail/Rocketmail Users Join/Create Problem
For a complicated set of reasons that has to do with the way Yahoo’s registration system interacts with the Groups membership systems, users who create Yahoo! ID’s and choose the Ymail or Rocketmail domains (rather than yahoo.com) may have trouble joining groups (via the "Join This Group" button on group home pages) or starting groups. These users may get caught in an endless loop when asked to create a profile.
If anyone you know is caught in this loop, they can get out of it by first creating an "alias" in this way:
Go to: https://edit.yahoo.com/identity/manage
Click "Add Alias" and enter your desired Alias in the box provided and click "Save" directly to the right. If the Alias you want is available, it will then appear automatically as an Alias. If the Alias is already in use, you’ll receive a message that says "This alias is not available. Please try entering another."
(Note: The Profiles Blog has some useful tutorials on this if you want visual instructions).
Once they have successfully created an alias, the user should have no trouble either starting a group or joining one.
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New Photos Issues
More and more groups have been migrated to the new Photos system with the 100 gigabytes of storage (rather than the old 100 megabytes).
However, there are (at least) two bugs that groups and users of the new system may encounter:
1. Albums are being arranged differently by default. Rather than being arranged alphabetically, albums are current defaulted into being ordered by creation date (with the more recently created albums first). In addition, even when you click the "title" link to rearrange albums alphabetically, they are sorting "z to a" rather than "a to z".
We’re going to fix this bug (hopefully as early as this coming week), restoring alphabetical to the default sort (and to making it an "a to z" sort).
(Note: In the mean time, however, you can still get the albums in alphabetical order by switching to "list" view (rather than thumbnail) and sorting by "album name". If you then return to thumbnail view, the albums will keep the same sort you had in list view.)
2. Some dial-up users in groups that have been migrated are reporting problems uploading photos (frequently getting "103 errors"). We’re still working to resolve this issue.
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(Note: If you have problems that are not addressed by the explanation below, or if you are experiencing other bugs, please report them to Customer Care (rather than commenting on the blog) :
http://help.yahoo.com/l/us/yahoo/groups/original/forms_index.html
(or look for help from fellow users: http://help.yahoo.com/l/us/yahoo/groups/original/ideas/index.html )
While we read all comments posted to blog, we will NOT be able to provide any individual assistance to users who post comments. Customer Care is the only place to go for individual assistance.)