Groups Site Issues

** Update: 4/10 5:02 PM PT - This issue has been fully resolved. Thank you for your patience! **

We are aware that some Yahoo! Groups users are currently experiencing issues when attempting to access their groups. We are working to address this issue at this time and will resolve it as quickly as possible.

Thank you,
Yahoo! Groups Team

74 Comments »

  1. Dick said,

    April 10, 2008 @ 3:24 pm

    When I go to “My Groups” from my Yahoo address and some of the groups are not listed, does it mean you are doing maintenance on them, or does it mean they have been deleted? I have worked very hard to start and manage some groups, and one particularly active group no longer appears in “My Groups” list. Please tell me what’s goin on here? Thanks.

  2. James said,

    April 10, 2008 @ 3:44 pm

    I appreciate all the hard work the yahoo team does trying to keep up with the mounting issues. Thanks everyone.

  3. Mellie said,

    April 10, 2008 @ 4:16 pm

    Thanks for the quick acting, guys, we appreciate it. But, unfortunately the problem still continues on my end as half my groups are still MIA. Any idea when we will see the effects of the issue being resolved? Thanks!

  4. Bruce Wilson said,

    April 10, 2008 @ 4:42 pm

    I can now get my groups but trying to access any files is no go. The Folder Icons are missing and clicking on any file link gives athis

    Document Not Found
    The document you requested could not be found.

    This is occurring on all of the 60 or so groups I belong to.

  5. Jlara said,

    April 10, 2008 @ 5:20 pm

    Same here, I cannot access any of the files stored in my group, and at least one group is missing.

  6. Clyde said,

    April 10, 2008 @ 5:31 pm

    As of 6:31 pm PST - still can’t find my groups. Problem definitely not fixed.

  7. Brandon said,

    April 10, 2008 @ 6:15 pm

    7:15 PDT - Still cannot access one of my groups.

  8. Phil Lee said,

    April 10, 2008 @ 6:36 pm

    Can’t access files stored in my group except I can open them with the edit function.

  9. steph said,

    April 10, 2008 @ 6:52 pm

    Still cant access messages on one of groups!

  10. Computerjockey22 said,

    April 10, 2008 @ 7:11 pm

    Cannot access files stored in the FILES area of a group. Can’t download or open them. Same problem in all my and my wife’s groups which we use for civic organizations.

  11. Lori said,

    April 10, 2008 @ 8:18 pm

    Still can’t access FILES at it is April 10, 11:30pm CDT

  12. Rikki Conrad said,

    April 10, 2008 @ 10:21 pm

    The photo on my profile was in no way suggestive or obscene . In fact it was taken at a chirch function. Yet you removed it because you considered it “ADULT”. Is there something wrong with a properly dressed “Adult” woman?

  13. sulieman said,

    April 10, 2008 @ 11:10 pm

    hi,all people

  14. ryan said,

    April 10, 2008 @ 11:13 pm

    I am also not able to access the files section on one of the groups.

  15. Lance Holden (Lancelot) said,

    April 10, 2008 @ 11:28 pm

    I am having difficulty getting the Moderator ( Phil), to answer my e-mails.

    I suppose he is much busier than what I thought—-Perhaps we need a Moderator who has more time to answer e-mails that will not make him richer by way of consultancy fees.

    Lancelot. :-)

  16. Karen said,

    April 11, 2008 @ 2:48 am

    Still can’t access files from Group site or through new files with URL listed in e-mail. Any estimate as to when this will be resolved. Thanks.

  17. Bruce Wilson said,

    April 11, 2008 @ 4:05 am

    Now 08:03 EDT and still no access to files and intermittent access to groups. Obviously the problem was not resolved yesterday.

  18. April said,

    April 11, 2008 @ 4:45 am

    I cannot open any group files in my group. Please help!!

  19. Bobbie said,

    April 11, 2008 @ 4:47 am

    I have two groups with still no access. Error on “Files” area reads:

    [We're Sorry...
    There was a problem with your request.

    The page you've requested returned this error:

    SF error: sfGetStats() returned error Cannot access list directory

    If you continue to receive this error for more than 48 hours, please contact our Customer Care team. We apologize for this inconvenience. ]

    Report filed with Customer Care. If they don’t know which groups are still affected, they can’t pinpoint the problem server(s).

  20. Narfman96 said,

    April 11, 2008 @ 5:49 am

    Jamie,

    Thanks for the heads up on the maintenance. However as of this morning I am still unable to access the files in the groups I own and/or moderate. Many others are beginning to notice this also.

    Thanks for caring, Narfman

  21. Bobbie said,

    April 11, 2008 @ 5:57 am

    I wish my “caring” could fix the problem but unfortunately that requires Yahoo’s engineers. I’m sure they’re almost as frustrated as we are.

  22. Jonathan Astie said,

    April 11, 2008 @ 6:10 am

    file link gives me this message……

    Document Not Found
    The document you requested could not be found.

    This is occurring on all of the groups I belong to.

  23. stan said,

    April 11, 2008 @ 6:11 am

    As of 2 hours ago, I could still not access the Files. I can see the listing in groups.yahoo.com but a download resulted in a “0 byte” file (for .pdf) or “file not found”.

    The problem still is not fixed, and is not addressed on anything visible on the website.

  24. Bill said,

    April 11, 2008 @ 6:23 am

    Hello? Anyone out there? Yesterday and so far today the ability to access files in the various groups has still NOT BEEN RESOLVED.

    Can we get someone to deal with this issue? Routine maintenance done on April 9th and 10th, and this problem crops up. Might that be some clue as to what caused it? I’m a member of nearly 30 active groups…all those that have files I’ve checked and access to those files is not happening. I’m getting a ‘document not found’ error.

    Thanks.

  25. Bobbie said,

    April 11, 2008 @ 6:30 am

    All I can tell you is that I filed a report with Customer Care and the response I received was that they “could not replicate the problem” and suggested I check my cookies, my ISP, etc. Hello? I have 16 groups and one is visible but inaccessible by its 120 members (including the owner) and it’s MY fault? I don’t think so. Sorry for the negativity but they could have at least read the report.

  26. Bobbie said,

    April 11, 2008 @ 6:35 am

    By the way, it’s not just “Files” that are affected. You cannot view Messages (invalid group xxxxxxxx), Links (invalid list ID) or Database (invalid list ID). For what it’s worth, the Photos, Membership and Polls area is visible. Yahoo. ::intentional pun::

  27. Dee said,

    April 11, 2008 @ 7:23 am

    The problem is definitely not resolved. Everyone in our group in the U.S. from the Midwest to the East Coast can’t open any files within the group.

    This has been going on for close to 24 hours now. Is anyone even looking at the problem?????

  28. Joe said,

    April 11, 2008 @ 7:46 am

    When are they now going to fix the problem accessing the files. Click on a file and error. Can’t access website

    Joe

  29. Bill said,

    April 11, 2008 @ 8:06 am

    Jami? Hello? Is there ANYONE out there from YahooGroups who pays attention? 24 full hours now and still NOT ABLE TO ACCESS FILES.

    Can we get some resolution here? At least some explanation or an indication that someone has read these comments. Does some magic number of complaints have to come in before the alarm bell goes off and you people awaken to the problem? Too bad there’s not a phone number we could call so that we could punch numbers into a menu system and get ignored that way too!

    I think Yahoo is paying too much attention to other items to pay attention to the fact that files and more cannot be accessed. Let’s get this problem resolved okay?? It must be nighttime in some 3rd world country where the tech support team is……..

  30. Administrator said,

    April 11, 2008 @ 9:04 am

    Hello everyone,

    We see that many of you are still experiencing issues with your groups. It would be really helpful if you could tell us the names of your groups. You can post them here or better yet, send full details in to Customer Care so they can investigate and track: http://help.yahoo.com/l/us/yahoo/groups/original/forms_index.html

    Thank you.
    Jami

  31. CharlieG said,

    April 11, 2008 @ 11:24 am

    For the last couple of days I have put Calendar Event reminders (circle clicked) and clicked on the ‘Save’ or ‘Update’. When I click the edit button again to find if the reminder is still, I found that the click I made on the circle for ‘Send Reminder’ is gone and the other circle (’Do not send reminder’) is the one clicked. This happens every time now so it seems to always change it to ‘Do not send reminder’.

    Could please check this technical problem?

    Thanx,
    Charlie

  32. Bobbie said,

    April 11, 2008 @ 11:35 am

    I wrote to Customer Care and included all error messages and the group “path” requested - even though that’s only visible to moderators and anyone with general membership would have no idea where to find it. They told me they couldn’t duplicate the problem and I should check my ISP and/or my cookies. Should I submit a second report on the same issue? The group I reported that’s been down for two days is DCMgreatdanes.

  33. Vince said,

    April 11, 2008 @ 2:51 pm

    Got the following error when post a message to my group:

    Hi. This is the qmail-send program at yahoo.com.
    I’m afraid I wasn’t able to deliver your message to the following addresses.
    This is a permanent error; I’ve given up. Sorry it didn’t work out.

    :
    66.218.66.71 does not like recipient.
    Remote host said: 553 sorry, that domain isn’t in my list of allowed rcpthosts
    (#5.7.1)
    Giving up on 66.218.66.71.

  34. Esmond Pitt said,

    April 14, 2008 @ 9:25 pm

    The Organize Groups function is still broken and has been since at least Thursday 10 April, when you broke my own group order.

  35. ReduceReuseRecycle said,

    April 17, 2008 @ 11:59 am

    Is Y!G EVER going to do something about the busy search server problem? I am SO tired of getting this message: “Search server is busy (code=300). Please try again later. If you continue to experience trouble, please contact our Customer Care team. We apologize for this inconvenience.” (Every time I’ve contacted CC team, they don’t bother to answer me, so the advice to contact them is worthless! And your “apologies” are equally worthless!)

  36. Hamilton said,

    April 18, 2008 @ 5:53 am

    I Have been getting “we detect unussual activity so you cannot send or receive mail for up to 48 hours.”

    I KEEP getting the dagonne message and have no idea why!

    Hamilton

  37. Mark said,

    April 21, 2008 @ 6:15 am

    I lost buffyloveswillow and buffywantswillow from my groups list. The other 18 groups are working well. A search only finds a ‘must be member’ notice and I cannot find any listing to attempt rejoining. Any suggestions
    Thanks - Mark

  38. Gretel said,

    April 22, 2008 @ 1:23 pm

    Have only about 2/3 of my groups showing this afternoon.

  39. Pattie said,

    May 7, 2008 @ 11:47 am

    How do we get to our groups?

  40. Robert said,

    May 8, 2008 @ 12:01 pm

    STILL getting “[name of group] is temporarily unavailable” very frequently, and very slow downloading of other Yahoo Groups pages. Not a problem with my other browsing - so not fixed!

    Rob

  41. Tunku Iskandar said,

    May 10, 2008 @ 9:44 am

    I still have problems with one of my groups, many areas not available (pending files, messages archive, files etc). I want to begin a new group as I want to distribute info to my group members. Can I import all the addresses (over 1000!) from the current group to the new group that I want to create ?

    My group is MalaysianTourismIndustryFriends …..

  42. Robert Fitzgerald said,

    May 11, 2008 @ 7:40 pm

    Can hear but unable to speak back went and got ear/speaker and plug in but still can not speak. check volume and of f switch help me

  43. Stephen said,

    May 14, 2008 @ 3:39 am

    A number of my groups are still missing from my member listing

    Any attempt to manually type in the group site address results in a “must be a member” page with no options to join said group(s)

    Messages & digests are also no longer received from the affected groups

  44. randy spelling said,

    May 14, 2008 @ 5:56 am

    For the last couple of days I have put Calendar Event reminders (circle clicked) and clicked on the ‘Save’ or ‘Update’. When I click the edit button again to find if the reminder is still, I found that the click I made on the circle for ‘Send Reminder’ is gone and the other circle (’Do not send reminder’) is the one clicked. This happens every time now so it seems to always change it to ‘Do not send reminder’.

  45. A. S. SACHAN said,

    May 14, 2008 @ 10:06 am

    Hello Frirends

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  46. mostafa omar said,

    May 15, 2008 @ 1:35 pm

    I Miss You So Much
    I’m Waiting
    Yes, I Love You
    Lost Without You
    How Deeply We…
    Angel of My Life
    Searching for You…
    Classic Poems
    Chocolate Dipped
    I Want You!
    Secret Note E9
    Just Me and You
    Thinking About You
    My Fantasy
    Heat Me Up!
    Classic Poems
    Never Forget
    I Believe In You
    Thank You, Friend
    Something Special
    Friendship Rose
    Lasso the Moon
    Without You

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    May 15, 2008 @ 1:39 pm

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  48. romy said,

    May 16, 2008 @ 3:46 am

    haiu

  49. gak said,

    May 16, 2008 @ 8:13 am

    i am well if i

  50. Russ said,

    May 17, 2008 @ 2:46 pm

    I subscribe to a large number of groups, most of which are missing on the group page. I sent in a request to inquire why and I was told it was my browser or ISP. Come on, if the issue is on the blog for a week and I enter a request for the same problem, I should get a better response than that! Oh, by the way, it ain’t fixed yet!!!

  51. Farrukh said,

    May 18, 2008 @ 1:59 am

    Koi Dil Me Utter ne Wali Baat Nhi Karta
    Koi Badel Kyun Khul Kar Barsaat Nhi Karta
    Har Zalim se Me Shikwa KAr Ta Rehta Hoon
    Kyun Agay Barh Kar Do Do Hath Nhi Karta
    Wo Jis Farrukh K Sare Shehar Me Char Che Thy
    Insaaf Zara Bhi Mere Sath Nhi Karta
    Me Ek Dua hi Kyun DIn Raat Nhi Karta
    Meri Nasaalon Ki Nas Nas Me Bijli Bhar De
    Me Or Koi Tallab Soghat Nhi Karta
    Mera Khaliq He Tu Meri Baat Ap Samjh
    Tujh Par Zahir me Apne Jazbaat Nhi Karta
    Tu Chahay Tu Jub Jo Chahay Hosakta He
    Jub Tere Soraj Sitare Roshan Hein
    Phir Kyun Mere Roshan Halat Nhi Karta
    Tere Bus Me Saare Dariya or Samander Hein
    Tujhe Jo Dena He Meri Saari Qoom Ko De
    ME Har Giz Ghum-e-Mufaad Zaat Nhi Karta
    Mujhe Quaid or Iqbal se Muhsin De Maulla
    Me Tujh se Tamanay Jinnat Nhi Karta

  52. Farrukh said,

    May 18, 2008 @ 1:59 am

    Yai Log jo chup chap fiza dekh rahe he.
    Kis rukh pe chaly gi yai hawa dekh rahe he
    kuch loogo ke mazi pe bhi loogo ki nazar he
    Kin loogo pe ilzaam tha kya sub ko khabber he
    Sabit wo kare ab tu k Ilzaam ghulat tha
    In ka tha ghullat qoul na kuch kaam ghulat tha

  53. Farrukh said,

    May 18, 2008 @ 2:00 am

    tum Dattay Raho Tum Hattay raho
    ek rehte hoe bhi battay raho
    under under se juday hoe
    bahir bahir se katay raho
    darkhuwast wakeelo se yai he
    tum ek hi naara rattay raho
    or sadder se meri guzarish he
    kabhi chappay raho kabhi chattay raho
    dollor pound se ghatiya raho
    ay pak rupee tum ghattay raho
    ay mehngai ke marray hoowo
    tum phattay hoe ho phattay raho
    ay shama wattan ke parwanoo
    tum taan k seena dattay raho
    kehdo europe america se
    ab barho na aagay hattay raho
    koi moon me na tum ko dale ga
    tum ab chuppte na raho
    mat gallay me dally apne patty raho
    ab hawa me tolo ballo par
    tum kyun akhir kattay raho
    farukh waqar baig,

  54. Farrukh said,

    May 18, 2008 @ 2:00 am

    Itizaaaar……..
    meri shammmmmmooo ko teri…. shammmooooooo ka
    meri shamoooooo ko teri bahooonn ka
    meri aankhoooooooo ko teri rahoooooooon ka
    meri dhadkan ko teri sannnnssoooooooooooon ka
    meri lamhooooooooo ko teri yadooooooon ka
    meri baton ko teri khayallllooooooooooooo ka
    mere honnnnnnnnnto ko tere hontoooooooooooo ka
    mere sapnooo ko tere aaaaaaaneeeeeee ka
    mere dil kooooooooooo teri dhadkan ka
    mere pyar koooooooooooo teri bahhhhooooooon ka
    INTizaaaaaaaaaar
    he ajjjjjjjjjj bhi,,,,,,,,,,,, rahega kalllllll bhiiiiiiii.
    iNtizarrrrrrr. sirf tumharaaaaaaaaaa, intizaaaaaaaar…..
    this is my own wordssssssss………
    Please dear replay me,,,,,,,,,,,,,, i am waiting for your response……
    because i want to talk to you. i want to meet to you i want to friendship with.
    pleasssssseeeeeeee dear………

  55. jitender singh said,

    May 18, 2008 @ 2:26 am

    something

  56. jitender singh said,

    May 18, 2008 @ 2:28 am

    ONLY TRUE GOSIP

  57. mitesh said,

    May 18, 2008 @ 8:42 pm

    mit

  58. Kathleen Johnson said,

    May 19, 2008 @ 5:53 am

    1. I can not believe all the spam on this board. Do you need a volunteer moderator?

    2. Inability to put message on Invites. That is very frustrating and very limiting. Can not you bypass that for some of the older groups? Surely you can program it so the older established responsible groups are not punished for the actions of a few newly formed groups?

    Kathleen Johnson
    Owner of multiple groups
    Waveland, Ms.

  59. jayan said,

    May 19, 2008 @ 11:37 am

    hai

  60. mostafa khlili said,

    May 19, 2008 @ 12:03 pm

    bbbbb

  61. Jody said,

    May 19, 2008 @ 5:41 pm

    In several of the groups that I moderate, the messages are missing and no new messages are coming through. It says “no new activity” in the past 7 days but I know there was (those messages are still in my inbox!)

    What’s wrong and when will it be fixed?

  62. mgdy said,

    May 19, 2008 @ 7:12 pm

    شكراااااااااااا

  63. sahil said,

    May 20, 2008 @ 3:17 am

    hi
    dears how r u

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    May 25, 2008 @ 10:48 am

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  67. donna said,

    May 29, 2008 @ 2:59 pm

    I just discovered spf freecycle, and I do not know how to respond to someone, who has posted something that they wold like to find a home for. Could you please tell me how to do this? I saw some furniture, and I tried to respond-zip…it was pictures of bedroom furniture, which I desperately need a bed, I have been sleeping on a twin hospital bed, that doesn’t work, for a few years now. Could someone tell me how to respond to the ad????? Thanks much

  68. donna said,

    May 29, 2008 @ 3:00 pm

    I just discovered spf freecycle, and I do not know how to respond to someone, who has posted something that they wold like to find a home for. Could you please tell me how to do this? I saw some furniture, and I tried to respond-zip…it was pictures of bedroom furniture, which I desperately need a bed, I have been sleeping on a twin hospital bed, that doesn’t work, for a few years now. Could someone tell me how to respond to the ad????? Thanks much

  69. fancyfintail said,

    May 29, 2008 @ 3:28 pm

    most of the freecycle groups are set up to repsond to each poster.. so you simply reply to the email you rec’d.. if your reading from the web.. you view the message and then reply to that message

  70. Peiris Sunil said,

    June 2, 2008 @ 3:47 am

    When I join with Babes_in_blue_ yahoo group I have been told I am not a
    moderator. So I could not be able to open any pictures or messeges sent to me. Therefore please rectify this issue and let me join and enjoy all facilities
    available in this site.

  71. sudhakar said,

    June 10, 2008 @ 7:14 am

    thanks

  72. Jimmie Spears said,

    June 22, 2008 @ 11:02 pm

    Jimmie Spears: Thanks for allowing me to join the group, and thanks for all of the valued information! Have a blessed day!

  73. Donna said,

    July 21, 2008 @ 7:52 pm

    The problem is still present - I am not receiving every message from my yahoo group: Stampin_UP_with_Beate@yahoogroups.com

    Please help!
    d

  74. lionel said,

    December 2, 2008 @ 10:04 am

    verifacation email link is broken for web access to groups

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